Refund Policy

For convenient reference, this policy covers refund policy.

Problems with an order

Damaged, defective, incorrect, incomplete, or materially misdescribed items are eligible for review. Provide the order number, checkout email, an explanation, and photos or video of the product and packaging for damage, defects, wrong items, or missing parts.

Exchanges and refunds

Exchanges depend on available inventory. After approval, a refund is sent to the original payment method and is processed within 10 days; a financial institution may need additional time to post it.

Eligible returns and exchanges

We accept returns of defective and non-defective items and also accept exchanges. A change of mind, personal preference, or choosing the wrong item qualifies as a non-defective return.

Condition and timing

A request must be made within 30 days after delivery. Non-defective merchandise must be new, unused, in its original condition, and returned with original packaging, tags, accessories, and included parts.

Return method and costs

Approved merchandise must be returned by mail. A free return label is included in the package, and no restocking fee is charged. Do not mail an unauthorized return.

Contact

Email: towfiki265@gmail.com
Mailing address: 385 Maple St, Idaho Falls, ID, 83402, United States
Phone: (208) 915-4969